Much like any natural material such as wood or stone, concrete is a porous material. We have sealed your concrete with a wax sealer that will provide active protection against staining. To ensure the lasting beauty of your concrete surfaces we recommend reviewing and practicing the following care and maintenance instructions.
Clean your product using mild soap (such as dish soap) and water. Do not use heavy abrasive, bleach-based, or ammoniated cleansers. Use of such cleansers will wear down the wax protection and result in less stain resistance. We do not recommend the use of most natural cleansers (which are often citrus based), as the cleaning agent is typically highly acidic and can damage natural materials. We recommend using a mild, non-abrasive, non-ammoniated soap for daily cleaning. Stone soap may also be used for ongoing maintenance and conditioning.
Re-wax periodically. Waxing your product regularly is a quick and easy process that will provide additional protection against staining. Wax once within 2 months of installation of your product and every 3 to 6 months thereafter, depending on use and location. If the product is placed outside, wax it well before winter. Cover and raise off the ground during cold seasons. We recommended any commercially available natural beeswax or carnauba wax that is food safe and non-toxic.
Regular food preparation will not stain the concrete as the acrylic sealer serves as an active barrier. Spills should be wiped up as soon as possible. While the waxing performs well against stains from oils and acidic materials, prolonged exposure may cause penetration of the sealer and possible discoloration.
Expect occasional rings to appear from unknown liquids. Oils, in particular, can penetrate the surface if forced in from the weight of a glass or jar. Wiping up oil spills can minimize staining. Please note that bath oils, in particular, should not be used as they will cause staining from being left in contact with the surface of the concrete for too long. The first stain is always the worst.
Expect the wear of your product to contribute to its uniqueness. Using felt or rubber feet pads are recommended for the bottom surfaces of all objects left to remain on the surface of your product indefinitely, especially unglazed ceramics such as terracotta pots. Unglazed ceramics compete for residual moisture in the concrete and may cause discoloration.
Do not place hot objects on the surface as they may cause discoloration. Using a trivet is recommended. At any point, refrain from putting blue painter's tape or other adhesives directly on the product.
Concrete pieces that are suitable for outdoor use should only be placed in covered areas. To increase the longevity of outdoor pieces, it is recommended that they are covered and sealed during extreme weather, and brought indoors during cold seasons to avoid damage and deterioration.
Will concrete crack? Although not considered a defect, non-structural hairline cracks are possible and may result from shrinkage as the concrete fully cures.
Is concrete structurally reinforced? Using our own proprietary casting process, each piece is custom reinforced with nylon mesh resulting in a product with extremely high strength at only a fraction of the weight of typical concrete.
Natural variation in color, texture, and porosity may occur and are considered inherent and valued qualities of the material. Non-structural hairline cracks are possible and shall not be considered a manufacturing defect.
